Support

Email support@textdocket.app and include your macOS version and what you were doing. Please don’t send private recordings.

Common questions

Part of the transcript looks wrong

Play that part of the recording and correct the text. Quality drops with background noise, crosstalk and distance from the phone.

A TV or radio appears as a speaker

Mark that speaker as background audio. The lines stay in the PDF, in grey and labelled as background audio.

Two people are in one speaker group

This happens in some recordings, especially when one voice is quiet. Check the labels against the audio before you rely on them.

Finding your license key

Find your key here with your email and order number, then choose VoiceDocket › Enter License Key.